Terms of service
Conscious MBS reserves the right to refuse service provided (including refusal of access to the Customer to the spaces/platforms/chats) to any person who is not following the company’s Terms of Service and Code of Ethics, who are disrespectful or who are disturbing the use and experience of other customers, including staff and volunteers, and at any time before the program started, during the program or after the program ended, and without prior notice.
1.Definition
The following terms have a specific meaning:
‘we’, ‘us’ and ‘our’ refers to the Conscious MBS (Conscious Mind Body Soul).
The company trades through the website.
‘you’, ‘your’, ‘Customer’, ‘Student’ or ‘Participant’ refers to you, on behalf of yourself and your guests or party, collectively, the client, guest or party, potential or actual, of Conscious MBS.
‘website’ refers to https://conscious-mbs.com/
‘product’ refers to the program offered to the client.
‘program’ refers to the product and includes the activities offered to the client.
‘price’ refers to the price payable for the product offered.
‘deposit’ refers to a percentage of the price, to be paid to secure a product booking.
‘balance’ refers to the balance to be paid to purchase the secured product booking.
‘booking’ or ‘reservation’ refers to the client’s booking/reservation of the product and the act of purchasing the product.
‘non-refundable’ refers to a sum of money paid not returnable in any circumstances.
‘administration fee’ refers to a fee charged to cover costs incurred during the booking process.
‘cancellation’ refers to not attending the product booked, including postponing or rescheduling it.
‘property’ or ‘venue’ refers to the property where the program is held.
2. Prices and Price Changes
2.1. Prices listed on Conscious MBS website are Pounds, Euro or USD depending on the program, “starting at” prices per person unless otherwise stated.
2.2. The prices listed on Conscious MBS website are final and apply equally to all customers, regardless of their geographic location, country of residence, individual tax obligations, or particular conditions as a company or individual.
3. Booking Confirmation
Upon receipt of your payments via the methods stated you will receive:
3.1 An email confirming your payment, from Conscious MBS within 24-48 hours.
3.2. An email outlining details of the booked program will follow.
Please check the confirmations carefully to make sure that all your booking details are correct. Contact us if your confirmation appears to be incorrect or incomplete and we will endeavor to make the necessary changes. Conscious MBS reserves the right to make changes to and correct errors after bookings have been confirmed. Conscious MBS is unable to accept liability for any errors and omissions that are not highlighted to us prior to reservation or arrival, and the client remains responsible for any additional costs or changes that occur as a result.
3.3. The invoices issued by Conscious MBS will contain the Customer’s information as provided to Conscious MBS at the time of the reservation. Any changes requested after the invoice has been issued by Conscious MBS might be declined by Conscious MBS according to the legal requirements that Conscious MBS must comply with.
3.4. Changes made by you after the training/workshop/retreat starts
No refunds are available once a program has commenced, or in respect of any other product or activity booked or utilized.
3.5. Cancellation and Refund Policy
If participants cancel virtual or in-person workshops/sessions, the payment is non-refundable and no credit will be offered.
3.6. Cancellation or No Show by you for any Conscious MBS program or event. You may cancel your booking at any time prior to the commencement of the booked program (by commencement of the program we understand the start date of the program as mentioned on the website). The cancellation can only be made by the person who originally booked the program and must be communicated to us by email at conscious.mbs@outlook.com. Cancellation will take immediate effect from the day the notification is received by us. Refund eligibility is explained in the Art. 3.5 of this page. ‘No shows’ in any of Conscious MBS programs or events are considered cancellations from the Participant’s side. In this case, no refunds will be issued and the Participant doesn’t have the right to keep the payment as credit for future reservations. Participants must inform Conscious MBS of any situation that prevents them from attending the programs in writing, before the program starts. Such a request or situation will be the subject of the present Terms of Service.
4. Workshops
4.1. Virtual Workshops
If participants cancel the online (virtual) workshops or the monthly membership for the online workshops, the payments are non-refundable and no credit will be offered.
4.2. Onsite Workshops
Our onsite workshops require full payment in advance in order for participants to secure their spots.
If participants cancel the onsite workshops for any reason, the payment is non-refundable, no credit will be offered and it won’t be possible to move the spot to another onsite or online workshop using the initial payment.
Conscious MBS reserves the right to change, substitute or cancel any activity and/or program. Conscious MBS will promptly inform you of any significant changes to your product booked. If you do not wish to accept the change, if possible, we will offer you an alternative product of equivalent quality at no extra cost, or a less expensive product with a price refund. Alternatively, you can choose another product and pay a price difference. If you decide to cancel altogether, you will receive a full refund. Conscious MBS reserves the right to cancel the program with notice should the minimum number of persons enrolled be smaller than the minimum number stated on the overview of the specific program. Should this be the case, an alternative date or program will be offered or a full refund made. This refund will be the limit of Conscious MBS liability.
5. Our liability to you and Circumstances beyond Conscious MBS control
5.1. We are constrained to make a significant change to your program or cancel your booking due to a circumstance beyond Conscious MBS control, or you suffer any loss or damage of any description. A circumstance beyond our control is one that cannot be foreseen or avoided, even after taking all due care and includes, but is not limited to, war, threat of war, riots, civil disturbances, terrorist activity and its consequences, industrial disputes, any failure to secure flying rights, natural and nuclear disaster, fire, epidemics, health risks and pandemics and unavoidable and unforeseeable technical problems with transport reasons beyond our control, closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, and any other similar events.
5.2. Where a change or cancellation by us arises out of alterations to the confirmed booking request by you.
If you have any complaints concerning any services provided by Conscious MBS you must inform us in writing by email at conscious.mbs@outlook.com within 28 days of the conclusion of the Conscious MBS session/workshop/retreat. Any complaints received after this period of time will be considered as null / not valid.
6. Health and safety
The services provided by Conscious MBS are intended for educational and informational purposes only. While they may promote emotional and mental well-being, they are not a substitute for professional medical advice, diagnosis, or treatment.
Our offerings, including but not limited to therapy sessions, coaching, and workshops, are not intended to replace psychiatric treatment, psychotherapy, or medical care. If you are experiencing a medical or psychiatric emergency, please seek immediate assistance from a qualified healthcare provider or contact emergency services. It’s important to note that results may vary, and individual experiences with our services may differ. We encourage you to consult with a licensed healthcare professional before making any decisions regarding your physical or mental health.
By accessing and using our services, you acknowledge and agree that you are responsible for your own well-being and that the information provided is not a substitute for professional medical or psychological advice, diagnosis, or treatment.
6.1. The health and safety standards that apply to the services purchased to Conscious MBS and/or any of their facilitators should meet the local standards applicable to the booked destinations. Conscious MBS also monitors that local standards are met.
6.2. During our retreat/online/onsite workshops and sessions, we practice Breathwork and other somatic therapies. In consideration of being permitted to participate in any related events or activities with Conscious MBS (hereinafter collectively “the Activities”), you acknowledge, understand, and agree to the following:
The effects of Holosomatic Therapy may include all types of physical and emotional release, including but not limited to: muscle contractions, sweating, nervous system and biochemical changes, heightened sensory awareness, headache, fainting, crying, dizziness and other symptoms.
Although these effects may be expected, especially during a heavy or extended breathwork activity, be advised that there is no way to eliminate the risks or to anticipate the length of any physical or emotional effects (which may last beyond the breathwork itself). Although breathwork is used for healing purposes, in some cases people have experienced adverse effects and, as as result, breathwork is contraindicated for those with a personal or family history of mental illness, seizure disorders for persons taking psychiatric medications, for those with a history of cardiovascular disease, myocarditis, heart attack, high blood pressure, glaucoma, retinal detachment, bone or muscular disorders, significant physical injuries or recent surgery.
6.3. Breathwork and Holosomatic Therapy (all the technique we use at Conscious MBS) are considered an alternative healing therapy and is not a substitute for or intended to be medical or psychological care. Any advice offered regarding Holosomatic Therapy is not designed to be a diagnosis or treatment of any disease, injury or medical condition.
YOU MUST CONSULT YOUR PHYSICIAN OR HEALTH CARE PROVIDER with regard to your health or any medical condition(s) that may affect or be impacted by Holosomatic Therapy.
7. Your behavior and Your Responsibility
Conscious MBS has no liability for consequential loss or expenses suffered/caused by you or your party to the supplier’s property (venue). This includes but is not limited to loss of anticipated earnings, profits, goodwill, reputation, business receipts or contracts, losses or expenses, resulting in third party claims. If we believe your actions or those of your party could cause danger, upset or annoyance to other customers, guests or staff, we may terminate your booked arrangements immediately. In this event, we cannot pay compensation, make refunds or pay any expenses you suffer as a result. Conscious MBS reserves the right to refuse service provided (including refusal of access to the Customer to the spaces/platforms/chats) to any person who is not following the company’s Terms of Service and Code of Ethics, who are disrespectful or who are disturbing the use and experience of other customers, including staff and volunteers, and at any time before the program started, during the program or after the program ended, and without a prior notice.
8. Activities and Program Times
If we amend the time of an activity due to inclement weather or other circumstance, we will do our best to reschedule the program or offer a comparable activity, although any such changes would not constitute any entitlement to a refund.
9. Collection and Use of Your Personal Information
Personal information is collected when you contact us about a purchase either via/ by email, phone, message, chat or make a booking of a product. We may also collect personal information from you from any online registrations including but not limited to our social media pages, subscriptions, newsletters, surveys or competitions etc. Your personal information will never be collected via any channels without your expressed consent.
The user must freely and voluntarily provide the personal data that will be required for registration, which will be treated in accordance with the provisions of current regulations on data protection, Regulation (EU) 2016/679 of 27 April 2016 (RGPD) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, Organic Law 03/2018 of December 05 (LOPD) regarding the protection of Personal data and guarantee of digital rights, detailed in the Privacy Policy of this website. We use your personal information to enable us to provide you with the information you request about our products, to fulfil your bookings, to confirm your purchases and to ensure you are correctly billed. We do not share your personal information with any third-party organizations who are not involved in fulfilling the purchases you have made from us or as described above, nor do we collaborate with, or have relationships with, any businesses, which serve ads on websites.
10. Your use of the website
You are solely responsible and liable for all activities on the website. You shall not submit to appear on the website and social media pages linked to the website any review, comment, link or other material whatsoever that may reasonably be deemed to be offensive, illegal, inappropriate or in any way; promote racism, bigotry, hatred or physical harm of any kind against any group or individual; harass or advocate harassment of another person; promote any conduct that is abusive, threatening, obscene, defamatory or libelous; promote any illegal activities; promote or contain information that you know or believe to be inaccurate, false or misleading; infringe any rights of any third party. You warrant and represent that you own or are licensed to use any and all the intellectual property rights in any Enquire that you make to the website.
You further agree that at all times, you shall:
Not impersonate another person on the website; not use the information presented on the website for any purposes other than those expressly set out in these terms and conditions; not do anything likely to impair, interfere with or damage or cause harm or distress to any persons using the website or to Conscious MBS; not use the Conscious MBS website or platform to promote your own services and products without having a prior written consent from Conscious MBS. Any violation of these policies will result in your immediate removal from the Conscious MBS website/space/account/ platform without any prior notice.
11. Our Commitment to Diversity and Inclusion
Conscious MBS is committed to supporting diversity and inclusion.
Diversity is the range of human differences; it entails the dimensions of parental status, gender, religion, race, ethnicity, sexual orientation, physical abilities, age, socio-economic status, political beliefs or other ideologies. Inclusion implies to involve people of different backgrounds to come together for a common goal. Conscious MBS supports professional behaviour, appropriate conduct and respect amongst employees, volunteers, contractors and participants in any kind of situation or events online or offline.
12. Video/Photo consent and release form
By purchasing a program with Conscious MBS, you consent to be audio and/or video recorded and/or video conferenced and/or photographed during Conscious MBS events (online/onsite workshops /retreats). Conscious MBS has the right to reproduce and distribute your contribution as part of the collective work. You authorize Conscious MBS to edit, reproduce, publish online, exhibit, broadcast and distribute said recording as a part of its legal education function, in any medium now in existence or which may be developed in the future, including streaming over the Internet, for purposes of promoting Conscious MBS events, and the use of any photographs/videos taken during our events for purposes consistent with this agreement.
For privacy reasons or any other reasons, you have the right to withdraw your consent to the above, before the program starts. Should you wish to withdraw your consent, you are required to send an email to conscious.mbs@outlook.com and Conscious MBS will always respect your request.
13. Intellectual Property
All materials, content, and intellectual property provided by Conscious MBS, including but not limited to training, materials, audiovisual content, and written materials, are the exclusive property of Conscious MBS and are protected under copyright, trademark, and other intellectual property laws.
The use, reproduction, distribution, or modification of any Conscious MBS materials without prior written permission from Conscious MBS is strictly prohibited and may result in legal action.
14. Liability
By joining any workshop, retreat or event at Conscious MBS, you agree that Conscious MBS and any of its owners, principals, agents, assistants, representatives or employees, including but not limited to Gamze Han (collectively, “FACILITATOR” or “RELEASED PARTIES”) shall not have any liability to you under any theory of liability in connection with your participation in any activity. By joining any workshop, retreat or event at Conscious MBS, you agree to release and forever waive any and all claims or damages you may have against the released parties in connection with your participation in any Conscious MBS activity. This agreement shall be binding upon you, your heirs, personal representatives, executors and any and all successors in interest. You understand that you are fully and solely responsible for any effects that could potentially occur in connection with your participation in any activity administered by Conscious MBS.
You acknowledge that you have consulted a physician and have no known health or medical conditions that would impact your ability to participate in any activities administered by Conscious MBS. You represent and certify that you are in good physical and mental health and fit to partake in activities as described above. You acknowledge that your representations constitute a material term upon which the FACILITATOR is relying in permitting you to partake in ANY activities and without such representation your participation would be denied. On behalf of yourself, your relatives and any heirs, assigns, agents, personal representatives and estate (collectively, the “RELEASING PARTIES”),You hereby release, indemnify, and hold harmless the released parties with respect to any and all injury, whether physical, mental, psychological or emotional, or any loss, damage to person or property, of any kind, whether arising from the negligence of facilitator or otherwise, to the fullest extent permitted by law.
You understand and acknowledge that the facilitators are not physicians or healthcare professionals, and the activities being offered are not intended to treat or diagnose any illnesses, disease or disorders, whether physical, mental, psychological or emotional.
You unconditionally and irrevocably waive and release any and all claims you now have or may in the future have against the facilitator with respect to any injury, loss or damage you suffer as a result of participating in the activities described herein. You understand and agree that this Release of Liability, Waiver and Assumption of Risk Agreement (hereinafter “AGREEMENT”) extends to and includes any and all damages, injuries, and claims which you do not anticipate or know to exist and to any and all damages, injuries, or claims which may develop in the future, and you hereby expressly waive and relinquish any and all rights under any law or statute to the contrary.
You hereby acknowledge and agree that you are participating in a session provided by Conscious MBS and that you have been informed that any recordings of the session, including but not limited to audio or visual recordings, are strictly prohibited. You understand that any unauthorized recording or distribution of the sessions, whether through personal recording devices, live streaming, or any other means, is strictly prohibited and may result in legal action being taken by Conscious MBS. You further acknowledge and agree that Conscious MBS owns all intellectual property rights to the content of the session, including but not limited to any materials, presentations, or other media used during the session. Any use or distribution of these materials without prior written consent from Conscious MBS is strictly prohibited. By participating in the sessions offered by Conscious MBS, you agree to the terms and conditions set forth in this waiver and acknowledge that any violation of these terms may result in legal action being taken by Conscious MBS.
If you should become injured while participating in any activity, you authorize any licensed physician, nurse or other medical personnel to perform emergency or surgical treatment as in his or her sole judgment may be necessary. If you need medical treatment or require any other intervention following the activity, you agree that you are entirely (100%) financially responsible for any fees or costs incurred as a result. You further declare that you are eighteen and legally competent to join any activities offered by Conscious MBS. You have read these TERMS. You have sought independent legal advice and/or understand the legal consequences of signing this document, including (a) releasing the FACILITATOR from any and all liability with respect to any activity, (b) waiving my right to recover any damages with respect to any activity with the FACILITATOR under any legal theory, and (c) assuming all risks of participating in any activity administered by the FACILITATOR.
In the event that any of the foregoing provisions are held by a court of law to be invalid or unenforceable, you agree that the total liability of the FACILITATOR, if any, for losses or damages shall not exceed the amount paid for the Conscious MBS services.
15. Always think before you act.
When practicing Holosomatic Therapy or any related activities, ensure you do so in a safe environment and without force. Like all physical activities, these practices carry some physical and mental risks. Be aware of your own physical and mental limits, and act accordingly. If you have any concerns or questions about specific exercises, don’t hesitate to reach out to us.
Always adhere to this essential guideline: NEVER ENGAGE IN Conscious MBS - RELATED ACTIVITIES IN ENVIRONMENTS WHERE LOSING CONSCIOUSNESS COULD BE EXTREMELY DANGEROUS (e.g., in water, while driving, etc.). Follow all posted rules and warnings, and comply with any instructions or directions from the instructors. If you notice any significant hazards during your participation, stop immediately and inform the nearest instructor.
16. Holosomatic Therapy Contraindications
Holosomatic Therapy can result in intense physical and emotional releases. For your safety, you are NOT allowed to participate in Holosomatic Therapy if you have any of the following conditions:
Neurological & Cardiovascular: Epilepsy, seizures, strokes (CVA), transient ischemic attacks (TIAs), detached retina, glaucoma, uncontrolled high blood pressure, cardiovascular diseases (heart attack history, arrhythmia, heart failure), aneurysms (personal or immediate family history), use of prescription blood thinners, implanted medical devices (pacemakers, neurostimulators).
Psychiatric & Mental Health: Severe mental disorders (bipolar disorder, schizophrenia, OCD, paranoia, psychotic episodes, depersonalization, dissociative disorders, etc.), severe anxiety or PTSD (without professional support), hospitalization for a psychiatric condition or emotional crisis within the past 10 years, active substance withdrawal (alcohol, opioids, benzodiazepines, or other drugs), low impulse control.
Chronic & Autoimmune Diseases: Addison’s disease (adrenal insufficiency), chronic respiratory diseases (COPD-II, COPD-III), unstable diabetes (especially Type 1 Diabetes), severe autoimmune or inflammatory diseases (Lupus, Multiple Sclerosis, Rheumatoid Arthritis, severe Fibromyalgia), terminal illnesses or chronic diseases with symptoms of decompensation, cancer (only contraindicated for those undergoing active treatment or in advanced stages—consult a doctor if in remission).
Acute & Musculoskeletal Conditions: Acute somatic or viral diseases, severe adrenal fatigue or Chronic Fatigue Syndrome (CFS/ME), osteoporosis or unhealed injuries, severe chronic pain conditions affecting movement, major surgery within the last 6 months (especially abdominal, heart, or neurological procedures).
Other Important Considerations:
Pregnancy: Pregnant women are NOT allowed to practice Holosomatic Therapy.
Substance Use: People under the influence of alcohol, drugs, or psychedelics in the last 24 hours are NOT allowed to participate.
Fasting: People who have fasted for the past 72 hours are NOT allowed to practice Holosomatic Therapy.
Asthma: Allowed only if bringing an inhaler.
Medical Disclosure: You must inform your facilitator of any medical treatments, procedures, or conditions that may affect your session.
IMPORTANT NOTE
Holosomatic Therapy is deeply experiential and may involve intense and unpredictable emotional or energetic releases. Please consult a medical professional if you are unsure about your participation. Your safety is our priority.